Day 2

Fridays seem to be slow so far at ITS. Our goal was to install windows 7 on the computers that the 472 class had been working on the last week or two. The problem was that Dee and I did not no where to get the software from and Mike was busy in and out of meetings so we decided to hang out around the help desk and listen in on some of the problems that they encounter. We also chatted with the help desk personel when they weren't helping a customer to learn more about what would be useful in the scripting project. Near the end of my shift we got a hold of Mike and began burning the windows 7 software to dvds for the next group to use since we were short on time.